The Affordable Care Act is expected to significantly increase the volume of insured customers. These new customers, as well as your installed customer base, will demand more empowerment as well as outstanding customer service. Are you ready to handle the increased volume without compromising the quality of service your members enjoy today?
Knowledge Capital's HealthMate™ mobile app provides customer centric features, but it can also be tailored to meet your end-customer's specific needs and requirements. The following key benefits are provided:
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Right Decisions |
| Enables members to be self-informed about health-plan coverage benefits; eliminates confusion regarding co-pays and deductibles; and, assists in managing FSA/HSA accounts. |
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Comfort |
| Affords members easy access anytime, anywhere to their health plans; user-friendly searches for in-network doctors and hospitals; access to member ID cards; and other easily accessible services on their mobile devices. |
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Cost Savings |
| Seamlessly leverage your current IT infrastructure and cost-effectively take advantage of the growing mobile channel to better serve your installed customer base, as well as reach new customers. Reduce administrative costs through more self-service options. |
According to renowned experts in the healthcare insurance sector, superior customer experience is becoming one of most critical differentiators and a factor for growth. Customers demand more empowerment by having more access and actionable information at their disposal anywhere / anytime.
Contact Knowledge Capital Solutions today to learn more about HealthMate™
